Inclusive Access Program

How does the Inclusive Access program work?

Students receive access to the required digital course materials through Canvas on the first day of class. The cost of the assigned course materials are charged to the student's University account the day after the add/drop period passes. Students who prefer not to purchase the required content can opt out prior to the add/drop deadline for the course.

How do I get my required course materials through the Inclusive Access Program?

 

The required course materials are delivered through Canvas on day one.  Typically, the materials will be located in the "Course Materials" page located in the navigation menu.

If your instructor is using an online courseware program through a publisher where students will be required to complete assignments through the program, then the instructor may have a separate link to the publisher's program in Canvas which will not be located in the "Course Materials" page.  Please consult with your instructor for instructions on accessing the program.

What is the difference in an ebook and courseware product and how are they accessed differently?

If your instructor is utilizing just an ebook then the ebook is typically accessed through the "Course Materials" link in your Canvas navigation menu. A courseware product is an interactive product through a publisher's online platform where instructors will assign tests, quizzes, assignments etc. inside of the publisher's platform. These programs typically also come with an ebook embedded in the program to accompany the online platform. Students who opt out of Inclusive Access courses that utilize a courseware product will lose access to the program leaving them without the ability to complete assignments. Courseware programs are accessed in different ways according to the publisher of the product. Pearson courseware products such as MyLab and Revel are accessed through the "Course Materials" link in the course Navigation menu just like a standard ebook would be accessed. Other publisher programs such as Cengage Mindtap, Cengage Webassign, McGraw Connect and many others are accessed directly through the publisher's link. Instructors can place the links in several locations in Canvas and can also title them as they wish. Students need to consult with their instructors in regards to where to access these courseware programs inside of Canvas.

How much does Inclusive Access cost?

Prices are negotiated and vary depending upon the course materials selected by the instructor. Inclusive access materials are typically less expensive than purchasing directly from the publisher and significantly less expensive than physical copies of the textbook. Students will receive an email which will include a list of all of their Inclusive Access courses which will contain the prices for the content.  

Sample Email:

Email Sample

What are the opt out deadlines?

The opt out deadline will always be the add/drop deadline for the course. Add/drop deadlines are located online at murraystate.edu. The opt out deadlines will also be communicated in emails that will be sent to students enrolled in Inclusive Access courses.

How do I opt out?

1. Log in to your Canvas account.

2. Navigate to your course: Look for the link titled "Course Materials" in the course navigation menu.

3. Find the Opt-Out Option: Once you click the link, it will launch the Course Dashboard or a similar page. On this page, look for the option to opt-out, usually a button or link labeled "Want to Opt Out?" or "Opt Out."

4. Confirm and Provide Reason: You will usually be asked to select a reason for opting out from a pulldown menu, and then confirm your decision. Submitting a reason is often required.

5. Check the Deadline: The most critical step is to complete the opt-out process before the specified deadline. This deadline is usually the add/drop date for the course or a few days after the class starts. You will not be charged if you opt out by this date. If you miss the deadline, you will be charged, and no refunds are available after the opt-out deadline has passed.

I dropped the course. Do I still need to opt out?

Students who drop the course before the add/drop deadlines will be automatically "opted-out". Refunds will post to your Bursar account. There are no refunds for students who drop after the posted deadlines.

I did not opt-out but did not register my access or use the online platform. Will I have to pay?

Yes. All students who are enrolled in a course using Inclusive Access are automatically considered part of the program. To avoid paying for the digital materials you must opt-out before the opt-out deadline.

I forgot to opt-out and missed the deadline. Can I get a refund now?

Once the refund deadline has passed, there are no refunds allowed.

I opted out by mistake and realized I still need access. Can I opt back in?

Yes. If you need to opt back into the program you can do so by the add/drop deadline. If you need to opt back into the program after the add/drop deadline has passed then you will need to contact the University Store at 270-809-4388 to find out your options.

I didn't get an email about my course, but other students in my class did. Was I sent an email?

All enrolled students are emailed about the program to their official university email address. Please add Murray State University Store no-reply@verbasoftware.com to your address book to be sure you receive pertinent notifications about your Inclusive Access digital books throughout the semester. If you don't find an email in your spam folder or it was accidentally deleted, email the Inclusive Access team at msu.inclusive@murraystate.edu for access instructions.

How do I pay for my access?

You will find the cost of your Inclusive Access digital books on your Bursar account the day after the add/drop period passes. You will pay for all Inclusive Access charges through your Bursar account.

What if I am a Racer Academy Student?

Simply access your course in Canvas and you will have access to your Inclusive Access materials on day 1. This is typically located in the course navigation menu and titled “course materials”. However, some programs may be located in a separate publisher link in Canvas. Please consult with your instructor if you have issues finding the materials in Canvas.

Your access must be paid for on the University Store's website by the add/drop deadline for the course. To pay for your access please visit bookstore.murraystate.edu, login with your Murray State MyGate login credentials, click on "view my virtual shelf" and you will be able to purchase your materials from there by debit/credit card. Once your purchase has been completed, your access will continue in Canvas for the remainder of the semester. Failure to purchase your access by the add/drop deadline date will result in your access to the required course materials being terminated in Canvas.

What if I am having technical issues?

If you experience any technical issues with an ebook or your vitalsource account then you may email success@vitalsource.com for technical assistance. If you are experiencing issues with a courseware program through a publisher then you will need to reach out to that publisher's technical support team which is typically located on their website. If you are unable to find any solutions to your issue then you can email msu.inclusive@murraystate.edu and the University Store will attempt to direct you to the appropriate contacts for technical support.

Can I purchase a copy of the physical textbook instead?

If your instructor is using an online courseware program for students to submit online assignments then you will need access to that program in order to complete the course therefore, opting out is not recommended. In some scenarios you can purchase a physical textbook to use along with the online courseware program. If you would like to submit a quote request for pricing and availability of a physical copy of the textbook you may do so here https://docs.google.com/forms/d/e/1FAIpQLSfoI-VEsMSMLrx1VRCi77BJWWrimYG…. If your instructor is simply utilizing and ebook only and does not require access to an online courseware program for homework then you can opt out and request a physical textbook if one is available. In many scenarios there may not be a print option available as many publishers are phasing out physical textbook options and only providing digital format options.